You know the more I visit this branch the less of a believer I am in their motto, "we stand for service". Each time I visit it seems I'm getting sub par service, I get a teller that looks, acts and behaves like she'd rather be some where else, they haven't been very polite or even friendly not to mention unprofessional at times. I frequent this branch at least once or twice a month and not for nothing over the past three months I've met with dour, sour tellers, one was nice and pleasant. When I first did business with this branch folks were what I expected, kind, pleasant, courteous and professional, not I find myself longing for those days or better yet taking my business elsewhere. I'm going to post this comment to their Face Book page as well, perhaps the manager who's busy else where can make corrections to improve service, if I wanted to be treated like I was back in NYC I'd go back there.
So i went to this branch today, to have my debit card fixed, and the teller asks for my ID stating, 'I want to make sure you didn't pick this up at the parking lot.' WSFS, are black people not supposed to bank with you? Or are we all so beneath you & can't afford your services without being belittled?
Wsfs Bank is a US Bank based in Bear, Maryland. Wsfs Bank is located at 210 Fox Hunt Dr, Bear, DE 19701, USA.
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